Privacy Policy

  1. INTRODUCTION
  2. WooVPN respects every individual's right to personal privacy. We only collect and use information through our Web site and products when customer register their personal information through WHMCS (merchant provider).

  3. LOGGING POLICY
  4. We do not spy on our users nor monitor their Internet usage or in any other way similar to spying. We do not keep logs with our users' activity. We do however keep the following information for 7 days:
      -Time date and location VPN connection was made
      -Duration of the VPN connection
      -Bandwidth used during the connection

    This information enables WooVPN to enforce our Terms of Service, spam, crimes (such as death of a person or hacking of computer system own by a third party) using the service, etc. This information will also be used to maintain the server's stability. If there is a violation we will use these trace logs to determine which account is in violation to maintain a stable service so that it will not affect other customer's usability.

  5. PERSONAL INFORMATION COLLECTED BY WooVPN.COM
  6. We collect personal information that is provided by site users. "Personal Information" includes your name, address, telephone number, credit or debit card information, e-mail address, IP address and the last four digits of your credit card number. Personal Information is collected when you establish an account with us, place an order on the site, participate in a contest, or when you communicate with any of our departments such as customer service, sales or technical services through the site, telephone, mail or fax.

    Cookies: Some parts of the WooVPN site use cookies (including signup forms) to collect information about visitors' use of the web site and to facilitate return visits. The information collected from cookies is tracked to enhance security and/or to improve the functionality of the web site by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content.

    While we do not offer an opt-out on the site for cookies, browsers provide you with information and control over cookies. You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

  7. HOW WE USE INFORMATION
  8. WooVPN will use the information collected through our web site to contact users regarding products and services offered by us. We will not rent, sell or otherwise disclose your personal information to third parties without your consent, except as stated in this privacy policy. Service Providers: We may employ other companies or individuals to provide certain services to or on behalf of us such as server management, security audit, analyzing customer lists and data, or performing marketing or consulting services. These service providers are employed with caution and having at least the same "level of security" as WooVPN. Level of security refers to but not limited to respect on customer's privacy and personal information.